Real-world intelligent automation trends for 2021

To set the real-world processes, Peter Walker, CTO EMEA at Blue Prism, brings out many intelligent automation trends for the year. Today it is seen that there is an increase in demand for intelligent-based automation tools and robotic process automation(RPA). But due to the presence of a large number of RPA and tools for intelligent automation that differ in size, design, and quality, the need industries could not make the right choice.

Real-world intelligent automation trends for 2021

So, in the year 2021, we could see the following changes in the industrial approach towards RPA.

1. Criteria for selection

The following factors are considered.

  • Coding
  • Give importance to the proof of value after proof of concept.
  • Check the Inbuilt capabilities of the robot.
  • Collaboration capabilities.
  • Check the security and transparency of the robot.
  • Understand the Potential

2. Fine value measurement

This can be understood by considering the impact created by RPA and automation tools. The following factors help to analyze the RPA impact.

  • Deliver better service which could not be handled by humans.
  • Increase the productivity
  • Better customer experience
  • Data mining

3. Enable digital transformation

This year would reveal which robot vendor would bring a digital transformation. Such developed robots would be smart, productive, and better organizing. They process resources to allow work across different complex environments. They also solve problems related to system interoperability. These robots make use of artificial intelligence, augmented reality, and machine learning.

4. Better Programme delivery

Today, the scaling up of automation programs is seen widely and there is greater use of the ROM-Robotic Operating Model. ROM is now determining whether the RPA is a success or a failure. It develops a structure that understands the identification of the process, design, testing, and its automation.


The great challenge faced by the industry is how to move up with the growing changes globally. The only solution in such a case is to find better ways of working by making use of intelligent automation tools. So, try for digitally enhanced work.

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