Facebook and YouTube Content Moderators have to Sign PTSD Forms
Facebook and YouTube content moderators from Europe and the US are being asked to sign forms against a job that could cause them post-traumatic stress disorder (PTSD). As per reports, Accenture-hired content moderators were called to sign documents due to post-traumatic stress disorder that will be caused from the work they would carry out.
Accenture now operates three content moderation sites for Facebook in Warsaw, Lisbon, and Dublin in Europe. "We regularly update the information we give our people to ensure that they have a clear understanding of the work they do, Accenture said in a statement by Facebook and YouTube. A reporter noted, "According to an employee who signed one of these acknowledgment forms, every moderator at the facility was emailed a link and asked to sign immediately.”
The Accenture form clearly states that their employees might review "disturbing videos and such content may impact my mental health, and it could even lead to Post Traumatic Stress Disorder (PTSD)." Facebook and Google did not review Accenture's new form and Facebook is facing charges from former content moderators due to mental health issues in California and Ireland.
A report on Accenture's Austin site stated about hundreds of low-paid immigrants toiling in, removing videos flagged for extreme violence and terrorist content. The moment they quit Accenture or get fired, they lose access to all mental health services. One former moderator for Google said she was still experiencing symptoms of PTSD, even after two years of leaving,” from the company.